Problems with Payment Methods

Incident Report for Airtm

Resolved

Starting at 6:05 PM, our payment methods subsystem started having problems serving requests

At 7:11 PM we found out that data got corrupted after an incompatible update was made to the database. We started a recovery process from an unpolluted backup, and put up the maintenance page

At 8:25 PM we finished the recovery process and the maintenance page was removed

Posted Dec 05, 2024 - 18:00 UTC