Some transactions are going into mediation in error / Algunas transacciones entran en mediación por error
Incident Report for Airtm
Resolved
This incident has been resolved. This afternoon, the status of some P2P transactions was changed to "In Mediation" when it should have been changed to "Completed" or "Canceled". All funds were allocated to the correct user, the status is just labeled incorrectly. The status will be corrected by tomorrow morning.

Este incidente ha sido resuelto. Esta tarde, el estado de algunas transacciones P2P se cambió a "En mediación" cuando debería haberse cambiado a "Completado" o "Cancelada". Todos los fondos se asignaron al usuario correcto, el estado simplemente está etiquetado incorrectamente. El estado se corregirá mañana por la mañana.
Posted Aug 12, 2021 - 01:32 UTC
Monitoring
A fix has been implemented and we're monitoring the results.
Se implementó una solución y estamos monitoreando los resultados.
Posted Aug 11, 2021 - 23:04 UTC
Investigating
We are currently investigating this issue.
Actualmente estamos investigando este problema.
Posted Aug 11, 2021 - 21:59 UTC
This incident affected: Transactions / Transacciones (P2P Transactions / Transacciones P2P).